Privacy Policy

Last updated: August 18, 2025


MrLyf operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a trusted and curated wellness shopping experience. MrLyf is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described here.

 

 

Personal Information We Collect or Process


When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services and as permitted by law, we may collect the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, phone number, and email address

  • Financial Information: Payment card details, transaction details, payment confirmations, and other payment information

  • Account Information: Username, password, preferences, and settings

  • Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled

  • Communications: Information you provide when contacting customer support or communicating with us

  • Device Information: IP address, browser type, device identifiers, and network information

  • Usage Information: How you interact with and navigate our website and Services

 

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, or contact us

  • Automatically through cookies and similar technologies when you use our website

  • Service providers who assist us in operating the Services

  • Business partners or third parties as permitted by law

 

 

How We Use Your Personal Information

We may use your personal information to:

Provide and Improve the Services

  • Process orders, payments, shipping, returns, and exchanges

  • Manage your account and preferences

  • Personalize your shopping experience and recommend relevant products

 

Marketing and Communication

  • Send updates, promotions, and offers (you can opt out anytime)

  • Display relevant ads across platforms based on your interactions

 

Security and Fraud Prevention

  • Protect transactions, prevent fraud, and maintain platform security

Customer Support

  • Respond to inquiries and maintain our relationship with you

Legal Compliance

  • Comply with applicable laws, regulations, and legal requests

 

How We Disclose Personal Information

We may share your personal information:

  • With Shopify and trusted service providers (payment processing, shipping, analytics, customer support)

  • With marketing and advertising partners, where permitted by law

  • When you directly consent or request disclosure

  • With affiliates within our corporate group

  • During business transactions such as mergers or restructuring

  • To comply with legal obligations or protect our rights

 

Relationship with Shopify

Our Services are hosted on Shopify. Shopify may collect and process personal information to provide and improve the Services. Information may be transferred and processed outside your country of residence.

Shopify may also use your data to support enhanced features such as personalized shopping experiences. In these cases, Shopify acts as the data controller.

You can learn more by visiting the Shopify Consumer Privacy Policy and manage rights via the Shopify Privacy Portal.

 

Third-Party Websites

Our website may contain links to third-party platforms. We are not responsible for their privacy practices. Please review their policies separately before sharing information.

 

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us personal data, please contact us to request deletion.

 

Data Security and Retention

While we implement reasonable security safeguards, no method of transmission is 100% secure. Data is retained only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.

 

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Request data portability

  • Opt out of marketing communications

You may exercise these rights by contacting us. We may verify your identity before processing requests, as permitted by law.

 

Complaints

If you have concerns about how your personal information is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

 

International Transfers

Your personal information may be transferred outside your country. Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.